REboutique Milano - Via Rontgen, 16, 20136, Milano (MI)
info@reboutiquemilano.com

FAQ

FREQUENTLY
ASKED
QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the admin fee?

The admin fee is a one time fee due when booking a room. It covers contract registration taxes, third party insurance, garbage tax, and room initial and final cleaning.

What is the utilities flat fee?

The utilities flat fee is included in your rental agreement and it covers weekly cleaning of shared areas, high speed internet, heating, water, and electricity. Utilities are capped individually in case of excessive use. Be good to the environment, save water and electricity!

Is there a cleaning service?

We clean the common areas of the Apartment (kitchen, bathroom(s) and living room) every week. The service does not include dishwashing;we give our tenants notice so they can leave everything clear for the cleaners to do their job easily.

Can I have my room cleaned?

Of course, you can ask for a one-off clean (please note we need 24 hour’s notice) or have it cleaned every week for a flat fee.

What is the minimum time to stay?

The minimum length of stay is three months. However, we can accept shorter stays for some rooms : do not hesitate to ask us !

How long can I stay?

The minimum stay is three months. After 3 months, you are welcome to stay for as long as you like

Who are my flatmates?

We have hosted tenants from over 50 different nationalities. We do not differentiate between genders and we mainly host international students aged 20-30.

Is this apartment close to the university?

You can find the exact address of the apartment as well as its distance from the most important universities in Milan directly in the room description.

Do not hesitate to ask us directly if you can’t find it

Do I have to buy kitchen equipment?

No need for that, we provide fully furnished apartments and that includes shared kitchen equipment, and a dishwasher to make it easier to keep it clean.

What is the notice period If I want to move out of the room before the end of the contract?

Unlike the Italian standard rental agreement, which requires 6 months’ notice, we only require 3. If you would like to move to a different room or a different apartment under our management just reach out to us, we can offer even more flexibility!

What types of payment do you accept?

We encourage bank transfers. If you only have an EU bank account we suggest you pay via Transferwise. We also accept cash or credit card, both with a 3% fee from our card payment provider

Are pets allowed?

The apartments are shared amongst different people, we never know who is comfortable with pets and whether the next tenant moving in may have allergy issues. We love pets but unfortunately we cannot host them in the apartments under our management

Is there a laundry service?

All the apartments are equipped with a washing machine and dryer.

Is it possible to have guests in the room?

Yes, we kindly ask you to inform us about any overnight guest(s) and attach a copy of their ID/passport to info@reboutiquemilano.com. Written approval from CVRE SRL – REboutique is mandatory as we have to respect all of our tenants! Each tenant is allowed the presence of one overnight guest for a maximum of 3 nights per month.

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